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Posts by Billy Richardson

Are You Business Smart?

Great execution makes you look smart Ask any business owner and they will tell you their intelligence as perceived by customers is directly related to the quality of the customers’ experience.  If a business owner provides an excellent experience, they will be seen as smart and bold.  If the results of the experience end up…

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Sales or Solutions?

Business solutions

We are all familiar with aggressive sales techniques and have all been on the receiving end. We have had people try to push products on us, trying to sell something as quickly as possible and for the highest possible price. When this happens, we are likely to feel manipulated, annoyed and even offended. We intuitively…

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How are you doing?

How are you doing? This is the usual question you hear when you have not visited with an acquaintance for some time. Our typical response is business is good, the family is well and so forth, but do you ever really step back and ask yourself “How am I doing?” In the late 1970s and…

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3 Questions to Ask when Grooming Your Business

You may not anticipate a fire in your home, but you still plan how you and your family will get out if there is one. When you own a business, you may not, at first, intend to sell. But you will exit your business voluntary or not at some point in the future therefore; it…

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6 Attributes of a Well-Groomed Business

Aspiring entrepreneurs are flooded with statistics and warnings: businesses that do start are starting smaller, are less healthy, and are far less likely to succeed than ever before. But these potential owners are also flooded with encouragement, words of inspiration from successful entrepreneurs, and support. Starting a business is tough, but leaving a business requires…

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Business Grooming Basics

You don’t start a business overnight, and you don’t leave one that way either. You may be ready to move on – but is your business? Many times, owners hold a lot of loose ends in their hands; if they step back, chaos can ensue. A well-groomed business has those ends tied up before potential…

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Another Day at the Office?!

Business is hectic and complicated. There’s too much to do, and not enough time to do it. We rush from one project or meeting to another to another to another. Moreover, when we return to our office, there are five, ten or more voicemails, emails or people who need our attention. Our office is cluttered…

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Attention Business Owners: Are You Planning for the Future?

Think about where it is you want to be (and why), and how you’re going to get there. If you think of “goals” as destinations, then you’ll see the value in having a road map. With quantifiable objectives, a business owner can measure success and make specific determinations about what needs to change. Goals are…

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4 Ways to Grow Your Business

There are many ways to grow your business, if done right. Some are easy; some just look easy. Staying on top of marketplace trends and customer satisfaction is crucial when planning growth strategies. The one way not to grow your business is to cut investments (costs) in your business. While this may appear to help…

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5 “Must Ask” Questions When Writing Your Business Plan

Every company should have a business plan and within it a realistic set of goals for success that includes the methods necessary to reach those goals. As your business grows and changes, these goals will likely be redefined, altered, or updated. But regardless of how they shift, your business plan is an essential part of…

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